It doesn’t matter whether it’s a customer, client, child, spouse, co-worker, or members of a board or committee. You must connect in the manner that resonates with them. It sounds difficult, but it really isn’t once you start practicing it.

Types of communication:

Informing – Some people just want the facts laid out for them. They pay attention to facts and figures, studies and other concrete data.

Analyzing – These people don’t want specific facts, but rather a summary. You need to offer an analysis and boil down the information or request in a meaningful matter.

Persuasive – This type of person wants to know what’s in it for them. Why should they agree to act in a certain way or perform a specific action? They must be convinced. Present your argument.

Mediating – Compromise, compromise. With these people, you have to be willing to give a little. They need to feel heard and respected. Find the common ground and find the solution that satisfies you both.

Emotional – This kind of communication is all about feelings. Knowing what is important and what touches these people is the key. Appeal to their emotions and connect on a compassionate and understanding level.

Entertaining – Wit, humor and levity influences these people. Serious facts are useless, be interesting and lighthearted when possible.

Inspiring – Offer motivation, inspiration, and big picture results. These people need to feel as though they are making a difference, some kind of impact.

The way to practice communication that is more effective requires that you improve your observation and listening skills. Pay attention to the people around you and be more interested in general. We could all use a little more of that.

What type of communicator are you? It helps to understand that too.

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Simple Steps

Do you cringe when you open your email? How could you possibly have 42 new emails overnight you ask?

If you’re lucky they’re spam (that’s easy to take care of with a good spam filter,) but usually they’re not. Many of those messages are announcements, updates, sales or some other form of mailing list torture that you’ve somehow gotten yourself into; social media updates, group messages, retail ads, community, news or parenting digests, the list of our informational interests is endless.

You may have thought it seemed like a good idea at the time. Of course you don’t want to miss out on a good sale. You have to keep up with the latest news and industry updates. You never know when you’re going to receive a fabulous new recipe or tip that will change your life.  But now, the informational deluge is overwhelming. You cannot conceivably read every one of those emails if you ever want to get anything else done. They must be multiplying while you sleep…

You could just delete them. That’s probably what you have been doing, isn’t it? How’s that working?

Great for a few moments, but they just keep coming back, stalking you like that weird kid in 7^th grade who wanted to walk home with you every day…but gave you the creeps. You just knew eventually you were going to have to tell him to leave you alone. Right? Or did you just try dodging him, ducking over to another street or walking fast so that he maybe couldn’t keep up? That’s just sad…

Well the same thing happens in your inbox. You can run, you can hide, but you will never get away from the unwanted stalker emails unless you take a firm proactive action.

Wait! It’s easier than it sounds.

Unsubscribe. Yep, that’s it. That’s all you have to do.

Look for the link at the bottom of the email. You may have to log in and change your email preferences or settings, especially if it’s a group or membership.

But that takes time. Stop whining and just do it. A few minutes now will save you minute after minute, week after week after week. Those minutes add up to many hours of your valuable time wasted.

I started doing just a few unsubscribes each day for a week or two. It took maybe 10 minutes at most. The funny thing is it would have taken me at least that amount of time to sift through them to get to the important emails. And after a couple of weeks my inbox was so light, I could see white space around the edges.

Try it for a week and see if you don’t notice a difference.

*If you can’t possibly live without some of these updates, use your email program to create a filter for updates or sort them into a separate folder for later review. Pay attention to which ones you actually read on a regular basis and unsubscribe from the rest.

Rather than just celebrating another day off from school, and for many of us work, maybe we should take a look at what we can learn from those brave men and women we celebrate on Veteran’s Day.

The whole is greater than the sum of its parts – When you work together as a team, the results you achieve can be far greater and more productive than anything an individual can accomplish. Enlist help and collaborate as a team when possible.

Do it even if you don’t feel like it – Some days we don’t feel like making calls, writing proposals, cleaning up the kitchen or getting up and driving to work. So what! Don’t even think about whether or not you “feel” like doing something. Just move on to the next item and complete it.

Keep your eye on the big and the little picture – Advice abounds, “think about the big picture” or “just focus on what’s in front of you,” but the reality is…you need to pay attention to both. Place your attention on doing what’s in front of you and pay attention to the details, but also keep in mind the overall goal and what you’re trying to achieve.

Be clear on what you’re trying to accomplish – You need to be very clear on what you’re trying to do and why. What is it that you want out of your life, your business or career and what specifically is the desired outcome for each project or goal. You can’t get where you want to go if you don’t have a destination in mind.

Plan, but be flexible – Plan your actions, decide what you’ll do, how and when, but also be prepared to deviate if necessary. It’s often not possible to plan for every contingency, so when things shift or schedules change be willing to be flexible and regroup.

Can you think of anything I’ve left off? Have you learned a valuable lesson from a veteran that you’d like to share?